Privacy Policy

At Hotel Royal Palace Ladakh, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or stay at our hotel.

1. Information We Collect

We may collect the following details when you interact with us:

Personal details (name, email, phone number, address) when you make a booking or inquiry.
Payment and billing information to process your reservations.
Technical data such as IP address, browser type, and pages visited, collected automatically through cookies.

2. How We Use Your Information

Your data helps us to:

Confirm and manage your reservations.
Provide personalized guest experiences and customer service.
Send you special offers, updates, and promotions (only if you opt in).
Improve our website, services, and guest interactions.
Comply with legal and security requirements.

3. Cookies & Tracking

Our website uses cookies to enhance browsing, remember preferences, and improve overall user experience. You can disable cookies in your browser settings, but some features of the site may not work properly.

4. Sharing of Information

We do not sell or trade your information. However, we may share it with:

Service providers such as payment gateways or booking platforms.
Legal authorities when required by law.

5. Data Security

We use secure systems and encryption to protect your data from unauthorized access. While we take every precaution, no system is 100% secure, and we cannot guarantee complete protection.

6. Your Rights

You may request to:

Access, update, or correct your personal information.
Opt out of promotional communications.
Request deletion of your data (subject to legal requirements).

7. Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Hotel Royal Palace Ladakh
Old Road Sheynam, Leh – 194101, Ladakh, Jammu & Kashmir, India

+91 88-9999-1442
+91 941-917-9653
info@hotelroyalpalaceladakh.com